Privacy & Terms
COLLECTION OF PERSONAL INFORMATION
In order to better provide you with products and services on our Site, EP may collect personally identifiable information, such as your:
First and Last Name
If you purchase EP’s services and/or products, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to user certain products or services available on the Site. These may include:
Registering for an account on our Site
Entering a sweepstakes or contest sponsored by us or one of our partners
Signing up for special offers from selected third parties
Sending us an email message
Submitting your credit card or other payment information when ordering and purchasing services and products on our site. To wit, we will use information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional person or non-personal information in the future.
USE OF YOUR PERSONAL INFORMATION
EP collects and uses your personal information to operate its website(s) and deliver the services you have requested. EP may also use your personally identifiable information (PII) to inform you of other services or products available from EP and its affiliates.
SHARING INFORMATION WITH THIRD PARTIES
EP does not sell, rent, or lease its customer lists to third parties. EP may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EP, and they are required to maintain the confidentiality of your information.
EP may disclose your personal information without notice, if required to do so by law or in the good faith belief that such action is necessary to:
Conform to the edicts of the law or comply with legal process served on EP or the site
Protect and defend the rights or property or EP
Act under exigent circumstances to protect the personal safety of users of EP, or the public
TRACKING USER BEHAVIOR
EP may keep track of the websites and pages our users visit within EP, in order to determine what EP services are most popular. This data is used to deliver customized content and advertising within EP to customers whose behavior indicates that they are interested in a particular subject area.
AUTOMATICALLY COLLECTED INFORMATION
Information about your computer hardware and software may be automatically collected by EP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EP website.
The EP website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize EP pages, or register with EP site or services, a cookie helps EP to recall our specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing address, shipping address, and so on. When you return to the same EP website, the information you previously provided can be retrieved, so you can easily use the EP features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the EP services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information (PII).
SECURITY OF YOUR PERSONAL INFORMATION
EP secures your personal information from unauthorized access, use, or disclosure. EP uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
There are security and privacy limitations inherent to the Internet which are beyond our control
Security, Integrity, and Privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
CHILDREN UNDER THIRTEEN
EP does not knowingly collect personally identifiable information (PII) from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, EP may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or general communication. In order to improve our services, we may receive a notification when you open an email from EP or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from EP, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
EXTERNAL DATA STORAGE SITES
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
CHANGES TO THIS STATEMENT
Agreement to abide and by bound by that policy
EP welcomes your questions or comments regarding this Statement of Privacy. If you believe that Express Package has not adhered to this statement, please contact EP at:
Arlington, Virginia 22202
Effective as of May 01, 2020
Welcome to . The website (the "Site) is comprised of various web pages operated by Express Package ("EP"). Expresspackagehome.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. is an E-Commerce Site. Express package offers the delivery of packages and/or dry cleaning to your home or front door.
Visiting www.expresspackagehome.com or sending emails to EP constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy and legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that EP is not responsible for access to your account that results from theft or misappropriation of your account. EP and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
CHILDREN UNDER THIRTEEN
EP does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.expresspackagehome.com only with permission of a parent or guardian.
LINKS OT THIRD PARTY SITES/THIRD PARTY SERVICES
Expresspackagehome.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of EP and EP is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. EP is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EP of the site or any association with its operators.
Certain services made available via are delivered by third party sites and organizations. By using any product, service or functionality originating from the domain, you hereby acknowledge and consent that EP may share such information and data with any third party with whom EP has a contractual relationship to provide the requested product, service or functionality on behalf of users and customers.
NO UNLAWFUL OR PROHIBITED USER/INTELLECTUAL PROPERTY
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of EP or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. EP content is not for resale. You use of the Site does not entitle you to make any unauthorized use of protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of EP and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of EP or our licensors except as expressly authorized by these Terms.
THIRD PARTY ACCOUNTS
You will be able to connect your EP account to third party accounts. By connecting your EP account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by EP from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the EP Content accessed through www.expressspackagehome.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
You agree to indemnify, defend, and hold harmless EP, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fee) relating to or arising out of your use of or inability to use the Site or services, any user postings mad by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. EP reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with EP in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EXPRESS PACKAGE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
EXPRESS PACKAGE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. EXPRESS PACKAGE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MARCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
EP reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Virginia and you hereby consent to the exclusive jurisdiction and venue of courts in Virginia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of the Terms, including, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and EP as a result of this agreement or use of the Site. EP's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of EP's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by EP with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and EP with respect to the Site and it supersedes all prior or contemporaneous communications and proposals whether electronic, oral or written, between the user and EP with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
CHANGES TO TERMS
EP reserves the right, in its sole discretion to change the Terms under which www.expresspackagehome.com is offered. The most current version of the Terms will supersede all previous versions. EP encourages you to periodically review the Terms to stay informed of our updates.
Express Package welcomes your questions or comments regarding the Terms:
Arlington, Virginia 22202
Effective as of May 01, 2020